Privacy Policy
Privacy Policy
Privacy Policy
NeuLogics Wellness & Medical
Mount Pleasant, South Carolina
At NeuLogics Wellness & Medical (“NeuLogics,” “we,” “our,” or “us”), we are committed to protecting your privacy and ensuring your personal health information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you interact with us online, through our services, or in person at our South Carolina facility.
1. Information We Collect
We may collect both personal and technical information from you.
Personal Information
– Name, address, phone number, and email
– Date of birth
– Emergency contact details
– Insurance and billing information
– Medical history, treatment details, prescriptions
– Login credentials for our patient portals (e.g., OnPatient, Fullscript)
Technical Information
– IP address
– Browser type and version
– Device type
– Pages visited on our website
– Referral source
– Approximate location data
2. How We Use Your Information
We use your information in the following ways:
– To provide medical and wellness services
– To communicate about appointments, treatment plans, or lab results
– To manage billing, insurance claims, and payment processing
– To support your experience via our online portals (e.g., OnPatient and Fullscript)
– To improve our website, services, and patient experience
– To comply with legal, regulatory, and healthcare requirements
3. HIPAA Compliance
NeuLogics complies fully with the Health Insurance Portability and Accountability Act (HIPAA). All Protected Health Information (PHI) is securely stored and only disclosed as legally permitted. Under HIPAA, you have the right to:
– Access your medical records
– Request corrections to your health information
– Restrict certain uses and disclosures
– Receive a record of disclosures
– File a complaint if your privacy rights are violated
4. Sharing Your Information
We do not sell your personal information. We may share information in the following cases:
– With authorized NeuLogics staff involved in your care
– With insurance companies or billing providers for reimbursement
– With third-party services such as labs, digital portals, or telehealth tools
– With government agencies or legal entities as required by law
– With HIPAA-compliant business associates under proper agreements
5. Cookies & Online Tracking
Our website may use cookies and analytics tools to enhance user experience. These tools collect anonymous, non-identifiable data such as browsing behavior and referral sources. You can disable cookies at any time in your browser settings.
6. Data Security
We implement physical, administrative, and digital safeguards to protect your information against unauthorized access or disclosure. While we take data protection seriously, no system can be 100% secure. We continuously monitor and update our systems to maintain data integrity.
7. Your Rights Under South Carolina Law
South Carolina residents are entitled to certain rights under state law, including:
– The right to request access to the personal data we hold about you
– The right to request deletion of certain personal data, with legal and healthcare exceptions
– The right to file a complaint with the South Carolina Department of Consumer Affairs or Department of Health and Environmental Control (DHEC)
8. Third-Party Links
Our website may contain links to external platforms such as OnPatient or Fullscript. NeuLogics is not responsible for the content or privacy practices of third-party websites. We recommend reviewing their privacy policies before submitting any personal information.
9. Minors
We do not knowingly collect personal information from children under the age of 13 without verified parental or guardian consent. If such data is unintentionally collected, we will take prompt steps to delete it.
10. Changes to This Policy
This Privacy Policy may be updated periodically. If changes are made, the “Effective Date” at the top will be revised accordingly. Your continued use of our services after changes are posted signifies your agreement with the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we manage your personal information, please contact us:
NeuLogics Wellness & Medical
950 Houston Northcutt Blvd STE 205, Mt Pleasant, SC 29464